Brian V. Biondi 
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Brian V. Biondi

Employment Objective

A full time position which utilizes my course work in information systems, analytical skills and experience working in a team environment.


Extensive computer knowledge; strong technical and analytical problem solving skills;
excellent written and verbal communication skills; experience as a team leader/player; polished presentation talents.

Educational Background

Kennesaw State University
, Kennesaw, Georgia, August 2002
Bachelor of Science, Information Systems

Operational Briefing School, San Diego, California,
August 1994 - October 1994

Naval Intelligence School, Dam Neck, Virginia
January 1994 - April 1994

Work Experiences
2001 – 2002 Kennesaw State University
System Support Specialist
-- Monitored and performed trouble shooting on a network of 150+ computers
-- Heavy exposure to problem solving and customer support
-- Provided hands on instructions to customers in basic computing

1998 - 1999 First North American National Bank Kennesaw, GA
Account Management Representative
--Initiated outbound collection calls to delinquent credit card holders
--Created payment plans in order to restore customers' credit
--Assisted customer service representatives with inbound calls during high call volume
--Prepared accounts for legal intervention
--Processed check and credit card payments over the phone

1994 - 1998 United States Navy USS Independence
Intelligence Specialist
--Supervised a team of 10+ Specialists during the mission planning process
--Researched and analyzed Intelligence Information
--Identified and produced intelligence from raw information
--Assembled and analyzed multi-source operational intelligence
--Prepared and presented intelligence briefings
--Prepared graphics, overlays, and mosaics
--Provided input to and received data from computerized intelligence systems
--Maintained intelligence libraries and files
--Cleared for top secret information and granted access to sensitive compartmented information based on special background investigation

1991-1993 K-mart Mandeville, LA
Customer Service
--Received and approved shipments from vendors
--Conducted customer refund process to promote optimal customer satisfaction
--Operated cash register; conducted sales transactions
--Assisted customers with problems throughout the store

1990 Lakeshore Veterinary Clinic Mandeville, LA
Veterinary Assistant
--Administered vaccinations and first aid
--Restrained animals during examination
--Maintained patient records
--Assisted during surgery and administered treatments


Computer Skills

General Knowledge: 17+ years PC user experience. 5 years PC hardware repair experience. Proficient in all Internet and Email applications. Typing: 50wpm

Operating Systems:
--Windows 95/98
--Windows XP/2000

--Microsoft Office 97/2000 (Word, Excel, Access, Powerpoint)
--Macromedia Dreamweaver
--Macromedia Homesite
--Adobe Photoshop
--Multiple FTP clients
--Antivirus and Firewalls
--Wireless Networking

Programming Languages:
--Microsoft Visual Basic

A printable MS Word version of this resume can be viewed here.


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